Accessibility Statement

Accessibility Statement for Pleasing Webstore 

Pleasing is committed to making our webstore accessible for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.


Measures to support accessibility 

We take the following measures to assist in the accessibility of our Pleasing webstore: 

  • Include accessibility as part of the foundation of all website design considerations. 
  • Integrate accessibility into our procurement practices. 
  • Provide continual accessibility training for our team. 
  • Execute ongoing accessibility audits to keep the site up to date for all relevant WCAG updates. 

    Conformance status 

    The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Pleasing webstore aims to be compliant with WCAG 2.1 level AA. While we are aware that certain parts of the site may not be fully accessible at this time, we are actively working on updates and aim to have on-going improvements as our site evolves. 



    We welcome your feedback on the accessibility of Pleasing’s webstore. Please let us know if you encounter accessibility barriers on our webstore: 

    We will do our very best to respond to feedback within 5 business days. 


    Technical specifications 

    Accessibility of Pleasing’s webstore relies on the following technologies to work with the below combination of web browser and any assistive technologies or plugins installed on your computer or mobile device: 

    • HTML 
    • WAI-ARIA 
    • CSS 
    • JavaScript 

    These technologies are relied upon for conformance with the accessibility standards used. 


    Assessment approach 

    We assessed the accessibility of our Pleasing webstore by the following approaches: 

    • Internal development workflow that includes automated accessibility testing 
    • External evaluation with accessibility testers 

      Formal complaints 

      We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days.